Shipping method

Customer may choose one of available shipping methods provided, based on the receiver’s address such as:

  1. Self Pickup
  2. Cash On Delivery (COD)
  3. Lalamove
  4. Courier

Self Pickup

To customer who are frequently visits Ansar Mart and prefer to pickup at their most convenient time such as during noon break or after work time.

However we require the customer to pay in full payment by online banking or FPX (toyyibPay). No payment = no order will be made.

After you choose “Self Pickup”, kindly leave a message via chat or whatsApp to inform us the time for pickup

However if the customer did not pick up their order by promised date and time without valid reason, the order will be canceled. Please whatsApp us at 0103614244 if you would like to pick up at later time if you have to delay the pickup.

Cash On Delivery (COD)

Only available for customers within below area only. The delivery will be handled by our own delivery rider.

The delivery charges will be charged separately:

    1. Putra Heights (RM3)
    2. Kg. Bukit Lanchong (RM5)
    3. Kg. Tengah, Puchong (RM5)
    4. Kg. Kuala Sungai Baru, Puchong (RM5)
    5. Alam Megah (Seksyen 27 & 28 Shah Alam) (RM5)
    6. Bandar Saujana Putra(RM5)
    7. USJ 23, USJ 24, USJ 25 (One City), USJ 26 & USJ 27 (RM5)

FREE Delivery to the area mentioned above for total amount of RM50 or more in a single receipt.

Lalamove

To customer outside of Putra Heights & the area mentioned above but within Klang Valley. On-demand service & same day delivery.

By default, the cheapest option (Lalamove Bike) will be used. If the customer ordered certain amount of items that cannot possibly delivered by bike and / or raining, delivery by Lalamove Car will be used.

The rate are provided by Lalamove. User may get the estimate amount of delivery charge by using Lalamove apps or website by measuring distance between our shop (Putra Heights) and the receiver’s address. However the rate will change based on availability of riders and / or time of delivery.

Courier

For customer outside of Putra Height & the area within Malaysia (including Sabah & Sarawak). 

Courier option:

  1. City-Link Express
  2. DHL eCommerce
  3. J&T Express
  4. Ninja Van
  5. pgeon Delivery

For customer outside of Putra Height & the area within Malaysia (including Sabah & Sarawak).

Frozen Food & RTE Food Delivery

Frozen food and Ready-to-eat (RTE) food only available for customers using Self Pickup, COD, and Lalamove only. It is impossible to send through courier services as it is a type of perishable items.

For customer outside of our COD range, frozen food & RTE food can only be ordered by customers within Klang Valley only (Selangor, Kuala Lumpur & Putrajaya) strictly by Lalamove.

However if customer insist of using courier service for delivery option, keep in mind that we will not be held liable for the lateness caused by the courier personnel in delivering your order & your frozen food order will be not packed in standard styrofoam box as we did not provide.

However if you would like to book RTE food for catering at later times, kindly contact or whatsApp us at 010-361 4244